Groopl Privacy Policy

Last Updated: March 31, 2025

1. Introduction

This Privacy Policy describes how we collect, use, and disclose information about you in connection with your use of the Groopl mobile application (the "App") and the Groopl web application (the "Site") (collectively, the "Service"). Please read this Privacy Policy with care. Groopl provides a dedicated, secure platform to effortlessly schedule, manage, and communicate about your group’s activities.

BY USING THE SERVICE, YOU ARE ACCEPTING THE TERMS OF THIS PRIVACY POLICY.

2. Information We Collect

We collect the following information about you:

  • Information you provide directly to us: This includes information you provide when you create an account, such as your name, email address, and phone number.  It may also include, but is not limited to, information you provide when you use the Service to plan events, such as event details, guest lists, payment information and communication with other users.

  • Information collected automatically: When you use the Service, we may automatically collect certain information about your device, including its unique identifier, operating system, IP address, and browser type. We may also collect information about your usage of the Service, such as the features you access and the events you plan. If you choose to turn on your Bluetooth, Wi-Fi, or other geolocation functionality when you use our mobile applications, we may collect and use your geolocation information. We refer to this automatically-collected information as “Device Information.”

  • Information from third parties: We may collect information about you from third parties, such as social media platforms, if you connect your account to those services.

  • Information shared from our short code SMS program that will not be shared with any third-parties for marketing or other reasons.

We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org and below.

  • “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We also will ask if you are the Host/Administrator for the group who is using the Site. We refer to this information as “Member Information.” We also may collect information using chat bots. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

3. Use of Information

We use the information we collect about you for the following purposes:

  • To operate and improve the Service.

  • To provide you with customer support.

  • To send you marketing communications (with your consent).

  • To perform market research.

  • To personalize your experience on the Service.

  • To protect the security or integrity of our services and our business.

  • To comply with legal and regulatory requirements.

  • For other purposes as disclosed at the time you provide your Personal Information or otherwise with your consent.

4. Sharing of Information

We may share your information with the following third parties:

  • Service providers who help us operate the Service, such as cloud storage providers and data analytics providers.

  • Law enforcement agencies or other government officials in response to a legal subpoena or warrant.

  • Third parties with your consent, such as social media platforms if you connect your account to those services.

  • If you are the host of an event, we will share your personal data with your guests

  • When you register for an event or join a group, we will share your personal data with the host

We make it clear to you throughout the Service when we share your personal data with third-parties. We have no control over, and are not responsible or liable for the ways those third-parties use your personal data. We will not share your information with third parties for marketing purposes without your consent. We may share aggregated, de-identified data with advertisers, marketers, and other businesses.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We will also retain your information as necessary to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

6. Your Choices

You can access, update, or delete your information by logging into your account and going to the settings page. You can also unsubscribe from marketing communications by clicking on the "unsubscribe" link in any marketing email we send you.

7. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13, we will delete that information from our systems.

8. Security

We take reasonable steps to protect the information you provide to us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is 100% secure.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service. You are advised to review the Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@thegroopl.com.